Onboarding Project Manager
- On-site, Remote, Hybrid
- Bromley, England, United Kingdom
- Customer Services
Job description
An excellent opportunity to work for a market leader in the EdTech sector supporting large-scale software implementations.
The position will be part of our implementation team to onboard new customers to the full suite of projects (MIs, Vision, Finance and MAT Finance). Projects will range from small, single schools through to large-scale programmes.
Specific responsibilities
For a portfolio of customers, you will provide end to end project management from the point of sale until live.
The role will:
Lead discovery sessions to understand customer requirements
Put together the project plan for the customer, and liaise with the customer success team to ensure they have a robust training plan
Manage the data migration, with support from migration coordinators
Maintain effective communication with the customer until they are handed over to helpdesk and their customer success manager
Please note that this is a fixed term position of one year, with a strong potential to extend for the right candidate.
Job requirements
Required skills, knowledge and experience
Excellent communicator, both written and verbally
Good stakeholder management skills
Excellent prioritisation skills
Some Project Management Experience would be a Plus
Desirable skills, knowledge and experience
Understanding of data migration processes and services
Experience with MIS switchovers
or
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